Terms & Conditions
1. Agreement to these terms
These Terms & Conditions ("Terms") are a legal agreement between you and B Gilmore, LLC and govern your use of the Tide mobile application and any related widget, Apple Watch app, and share-link web pages (together, the "App"). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, please do not use the App.
2. Important medical disclaimer — please read
Tide is not a medical device and does not provide medical advice. It is a timer and journaling tool to help you record and share contractions and labor updates. It does not diagnose, treat, monitor, or make predictions about your health, your labor, or your baby.
Information from Tide (including contraction timing and any patterns it calculates) is for your personal convenience only and should never be used as a substitute for the advice, judgment, or care of a qualified healthcare provider. Always consult your doctor, midwife, or other qualified provider with questions about your pregnancy, labor, or health, and follow their guidance over anything shown in the App.
In an emergency, or if you have any concern about your health or your baby's, call your healthcare provider or your local emergency number (911 in the U.S.) immediately. Do not delay seeking care because of anything in the App.
3. Eligibility
You must be at least 18 years old, or the age of majority where you live, to use the App. By using the App you represent that you meet this requirement and that the information you provide is accurate.
4. Your license to use Tide
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use one copy of the App on Apple-branded devices that you own or control, for your personal, non-commercial use. You may not sell, rent, sublicense, distribute, copy (except as allowed by the App Store), modify, reverse engineer, decompile, or attempt to derive the source code of the App, except to the extent this restriction is prohibited by applicable law.
5. Purchases
Tide is unlocked with a one-time, non-consumable in-app purchase that unlocks full access to the App's features. It is not a subscription and does not auto-renew.
- Billing: the purchase is processed by Apple through the App Store using the payment method on your Apple Account. We never see or store your payment details.
- Restoring: because the purchase is tied to your Apple Account, you can restore it on your devices at no additional charge using the "Restore Purchases" option.
- Refunds: all purchases are handled by Apple and are generally final. Refund requests are managed by Apple under the App Store Terms of Service; we do not process refunds directly.
- Pricing: prices are shown in the App before you buy and may change over time; any change applies only to future purchases.
6. Your content and the share link
You keep all rights to the content you create in the App — your notes, photos, videos, birth details, and birth stories ("Your Content"). We do not claim ownership of Your Content.
When you choose to turn on a share link, you grant us a limited license to host, store, transmit, and display the specific content you choose to share, solely to operate that sharing feature for you (as described in our Privacy Policy). You are responsible for who you send a share link to and for the content you share. Please only share content you have the right to share, and share links only with people you trust — anyone with the link can view the shared content.
7. Acceptable use
You agree not to use the App to: break any law; upload or share content that is unlawful, infringing, or that you don't have the right to share; attempt to gain unauthorized access to the App, our systems, or another person's shared session; interfere with or disrupt the App; or use the App in any way that could harm us or others.
8. Third-party services
The App relies on third-party providers to deliver certain features — Apple (distribution and purchases), Supabase (hosting the share link and shared media), and OpenAI (transcribing voice dictation when you use the microphone). Your use of those features is also subject to those providers' terms and policies. We are not responsible for third-party services we do not control.
9. Intellectual property
The App itself, including its software, design, text, graphics, the "Tide" name, and logos, is owned by B Gilmore, LLC and is protected by intellectual-property laws. Except for the license granted above, these Terms do not give you any right to our intellectual property.
10. Disclaimer of warranties
The App is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or that any timing, calculation, or shared page will be accurate or available. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
11. Limitation of liability
To the fullest extent permitted by law, B Gilmore, LLC and its owners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising out of or relating to your use of (or inability to use) the App, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim relating to the App will not exceed the amount you paid for the App in the twelve months before the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
12. Indemnification
You agree to indemnify and hold harmless B Gilmore, LLC from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the App, your violation of these Terms, or your violation of any law or the rights of a third party.
13. Termination
You may stop using the App at any time and delete it from your device. We may suspend or end your access to the App (or features of it) if you violate these Terms or if we discontinue the App. Sections that by their nature should survive termination (including sections 6–12 and 14–16) will survive.
14. Apple-specific terms
These Terms are between you and B Gilmore, LLC only, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content. The following apply to your use of the App obtained through the App Store:
- Scope of license: your license to use the App is limited to a non-transferable license to use it on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- Maintenance and support: B Gilmore, LLC is solely responsible for providing any maintenance and support for the App. Apple has no obligation to furnish any maintenance or support services.
- Warranty: B Gilmore, LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the App to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
- Product claims: B Gilmore, LLC, not Apple, is responsible for addressing any claims relating to the App, including product-liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims arising under consumer-protection or similar law.
- Intellectual property claims: in the event of any third-party claim that the App infringes that party's intellectual-property rights, B Gilmore, LLC, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of such a claim.
- Legal compliance: you represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party beneficiary: Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple will have the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
15. Changes to these terms
We may update these Terms from time to time. We'll revise the "Effective date" above and, for material changes, provide notice within the App or on this page. Your continued use of the App after an update means you accept the revised Terms.
16. Governing law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Massachusetts will have jurisdiction over any dispute arising out of or relating to these Terms or the App, except where prohibited by applicable law.
17. Contact
Questions about these Terms? Email us at katie@katiepietrowski.com.
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